By Parker McKenzie
A report has been released detailing the extensive damage experienced by residents of the Yarra Ranges, the applications for recovery support and the loss of telecommunications particularly in Mount Evelyn after last year’s storm event in June.
Published by Emergency Management Victoria in collaboration with VICSES, the report assessed the damage, recovery and lessons for residents and government agencies more than a year after the June 2021 weather event.
The meeting held on Saturday 16 July described it as “an opportunity to brief the community on the Extreme Weather Learning Review community report.”
Emergency Management Victoria is the statutory body responsible for leading emergency management in the state and is a part of the Department of Justice and Community Safety. It collected data for the report through 802 interviews of affected residents throughout Victoria, community debriefing and feedback collected during meetings organised by local councils and Bushfire Recovery Victoria, interviews with emergency management personnel, team debriefs and reviews from internal agencies, and files and observations submitted to EMV.
EMV Emergency Management Commissioner Andrew Crisp said in an online statement the input of the community was vital to the review.
“Impacted communities were grateful for the support they received from agencies and departments and other community members during and after the event, and we are working to ensure that in future emergencies, all communities experience that same level of support,” he said.
“However, there were challenges. Intelligence gathering, communication, and warnings were affected by the extreme weather and the significant impact on critical infrastructure including energy and telecommunications.”
According to the report, 69 per cent of Dandenong Ranges and Yarra Ranges residents accessed some form of support or recovery service since the storm weather event, compared to just 20 per cent overall throughout Victoria.
These services took the form of emergency financial assistance, emergency shelter, distribution of material aid, food and water supply, community relief information, psychosocial support, animal welfare, health and medical assistance and reconnecting family and friends. Eight schools were closed because of the impact of the storm on facilities in the Dandenong Ranges.
It also established the impacts on the affected communities extend well past the event, a well-known fact to people living throughout the hills and Yarra Valley.
“Community members feel that due to the size and scale of this event, the clean-up and recovery process will take a considerable amount of time because of the amount of damage and quantity of work that still need to occur,” the report said.
“Some members continue to feel the physical and emotional impacts of this event due to its severity, the potential fire risk resulting from unremoved debris, and concerns of lack of follow up of support provided by agencies.”
The report also found the June 2021 weather event created the largest power outages in Victoria, with 3000 people in the Dandenong Ranges losing power for three weeks.
71 per cent of residents who responded to the survey reported losing access to at least one of power, telecommunications or internet, with 33 per cent reporting the loss of services ‘completely’ impacted their ability to receive emergency information during the extreme weather event.
“The high dependence on power and telecommunications to disperse messages, information and warnings were compromised due to the complex and widespread impacts of the extreme weather event,” the report said.
“Community members experienced difficulties and challenges in receiving emergency information via these traditional methods, prompting adaptation and customary approaches to obtaining vital information to inform decision making.”
The lack of alternate channels for communications when there was no power or telecommunications “created challenges during this event and resulted in reports of some community members being unable to access information in the days following.”
In response to the telecommunication issues, the report states the Victorian Government is “pursuing a number of avenues to improve the resilience of telecommunications networks during emergencies.”
These include co-investing in and supporting the Federal Government’s Strengthening Telecommunications against Natural Disaster package, Delivering mobile programs and participating in the Federal Mobile Black Spot Program and delivering the $500 million Connecting Victoria program.
So far through the Department of Jobs, Precincts and Regions Connecting Victoria Program, 54 locations across the state will get access to faster and more resilient broadband. None of the projects funded are located in the Dandenong Ranges or Yarra Valley.
The Connecting Victoria Projects page on the DJPR website states it will “continue to partner with telecommunications providers to improve mobile coverage and broadband access in more places in outer suburban Melbourne and regional Victoria.”
“When selecting locations, we are considering existing gaps in connectivity and where infrastructure improvements will make the biggest difference for communities and businesses, particularly in terms of economic opportunities, safety and inclusion,” DJPR said.
In April 2018, Kalorama, Gembrook and Mount Evelyn were flagged by the Department of Communications and the Arts as a part of the list of 125 priority locations for mobile telecommunications stations in the Mobile Black Spot Program. Since then, Vodaphone has cancelled the construction of the Kalorama base station, citing “unforeseen technical, site acquisition or planning approval issues.” Macrocell base stations were built in Mt Evelyn and Gembrook before the storm weather event.
Vodaphone was contacted for comment on why the Kalorama base station was unable to be built.
The STAND program allocated $37.1 million to upgrading communications networks — like the before mentioned base stations — including $10.9 million to deploy new generators, upgrade battery systems and improve transmission resilience. In May 2020, the Gembrook base station received upgrades.
Since the June 2021 weather event, no major telecommunication resilience projects in the Dandenong Ranges have been announced.
Under the heading of “What’s changed?”, the final page of the report gives a stark reminder of the work still to be done as it lists regional coordination and a broader definition of community makeup as the somewhat tangible changes made more than a year on from the weather event.
In May 2022, the Victorian Government announced Bushfire Recovery Victoria will expand its responsibilities to lead the state’s recovery from major disasters, being renamed Emergency Recovery Victoria.
